Community Resilience & Disaster Relief

Working with the leading disaster response agencies in the nation, this is the most advanced integrated suite for disaster relief. Select from sheltering to case management, volunteering to goods and services donations, and from initial intake to financial assistance and much more.

To support your work, our professional disaster team is on call. They have managed, coordinated and staffed disaster operations for hundreds of named relief operations, including the largest disasters in the nation’s history. Deploy these critical systems now, or operate on standby until needed.

Client Intake

Get to work quickly with a simple interview format, designed for mobile devices. Build registries, capture initial damage assessments, and survey individual and household needs. Designed by experts, tested and proven.

Volunteer Coordination

Disaster response depends on volunteers. The challenge is to connect the appropriate person and skills, at the right time and place, while dealing with unsolicited offers too numerous to count. Building on the expertise of dozens of relief agencies, Volunteer Now is the solution.

Shelter System Management

Sheltering is often the first phase of response, and it can set the tone for the entire operation. We took more than a decade of experience supporting the National Shelter System and created the next generation solution.

Goods & Services Donations

Coordinating solicited and unsolicited donations of goods and services can be a serious challenge. Built in partnership with leading relief agencies, this solution works—with a virtual marketplace of offers and claims, and the ability to say, 'no.'

Case Management

For short or long-term disaster case management, this is the new comprehensive solution from the company that deployed the nation’s first coordinated assistance platform, used by hundreds of relief agencies for millions of clients.

Functional Needs

To support those with access or functional needs, and to ensure lawful and equal assistance before, during, and after a disaster this integrated module manages the FNNS in advance, and during disaster relief operations for one or many collaborative partners.

Financial Assistance

If you include financial assistance as part of your recovery operations, we turn this into an integrated component. We move hundreds of millions of dollars every year with secure, PCI compliant solutions. Full auditing trails, identity checks and more.

Procurement Agreements

As we well know, not everything can be done by volunteers and through donations—this module supports business procurement agreements that are best arranged pre-disaster. Easy to manage, this is a low cost way to leverage your private sector effectively.

Situational Awareness

Collaborating with partners is the key to success, but knowing enough about each other’s response can be time consuming. So we made it quick and simple to know what is already in place and what is needed for more efficient and effective response.

Services & Referral

Disaster survivors may need a few—or many services to support their recovery. This comprehensive solution captures, manages, updates, and communicates information about available services. Options for self-service and contact center support are included.

Data Exchange

Barriers to data exchange are the most frustrating, and the most serious during disaster relief operations. To break this barrier, Visionlink's API Builder can be used to build your own endpoints, or to let us build your data exchanges quickly.

Multi-Lingual

Language barriers are so much worse during disasters. So we support real-time, browser based translation services—but we go further: Virtually any form and tool across this entire suite can be deployed in one or many languages simultaneously.

Blue and Gray Skies

We build for both blue and gray skies because systems used day-to-day are the most effective when disasters strike, and because systems used for disaster relief then need to support long term recovery and more resilient communities.

Expertise

Our staff brings many decades of experience to the table. And this is real experience, designing and managing national operations, supporting networks of relief agencies, and working on-site in many different kinds of disasters. We understand the work. 

Reports & Analytics

We have diversified our offerings in this category because our customers are doing more with analytics in many different ways. Use your own solutions, or our dashboards, integrate with other data sources, and use maps for display.